How
do I make an order online? A
list of items that are currently available will be listed in a column to
the left of the Online Ordering
page.
Select the section from which you wish to order and the appropriate page
will then open in the current window. Look through the list of items
available on that page. To the left of most of the items is a small
picture. If you click on this an A5 picture of the item will open in a new
window. An example can be found below.
BULBOCODIUM
VULGARIS CONSPICUUS.
Div. 13. A robust variety with deep yellow flowers. Increases
well in damp soil.
Height: 5"
Flowers: Late MarN AGM
5
= £1.50
20 = £5.65
If you would like
to order a particular item, click on the down arrow to the right of the
word "None" and select the required number.
When you have
finished ordering please fill in your name, address and postcode together
with an email address for confirmation and a telephone number in case of
delivery problems.
Click the Submit button
and you will be taken to the confirmation page
which will list the items you have ordered, the required number and the
price. All items
not ordered will record the word “None” against it. Please print this
confirmation
page as a record of your order. We will contact you by email for
payment.
What
do the abbreviations in the plant descriptions mean?
N - indicates bulbs suitable for naturalising
S - indicates bulbs that are scented
AGM - plants/bulbs that have received the Award of Garden Merit from the
Royal Horticultural Society.
Why
does the page take a long time to load?
For ease of comparison between plants and bulbs, we have tried to
illustrate as many of the items we sell online as possible. However this
does mean that each small picture (jpg) takes time to download onto your
computer. For some of the larger pages this can take over a minute on a
28.8k modem.
When
can I order? You can order at any time of the year. We will
dispatch the items at the correct planting time. There are three dispatch
periods according to the type of plant or bulb ordered:
Autumn flowering bulbs will be sent out in August/September. Autumn
flowering bulbs
Spring flowering bulbs will be dispatched in order of receipt between
September and November. Spring
flowering bulbs Summer flowering bulbs and plants will be sent between February and April.
For
a list of all the plants and bulbs we sell and their appropriate dispatch
periods, please see the Picture
Library. Many of these items are illustrated.
When
will my order be dispatched? We will
dispatch the items at the correct planting time. There are three dispatch
periods according to the type of plant or bulb ordered:
Autumn flowering bulbs will be sent out in August/September.
Spring flowering bulbs will be dispatched in order of receipt between
September and November.
Summer flowering bulbs and plants will be sent between February and April.
How
can I pay for my order? We do not have the facilities to take credit
card details on this website but would ask you to fill in your address,
together with a telephone number/email address so that we can contact you
to confirm your order and method of payment. You will be given an order
reference number which enables you to keep track of your order and, if you
wish, to add to your order at a later date.
Payment
may be made by cheque (payable to Broadleigh Gardens),
Postal Order, cash, A.G.S. vouchers, our own Gift Tokens (we regret we
cannot accept National Garden Gift Tokens), also our own Credit Notes.
Please return Credit Note or quote the number when claiming. Mastercard/Visa:
we can acceptpayment by these cards
Orders can betelephoned using our 24
hour Ansaphone and quoting account numbers and expiry date.
How
much is Postage and Packing?
UK
CUSTOMERS.
This is levied on actual value of plants dispatched to oneaddress
in one parcel. There is no charge on orders over £50 value in UnitedKingdom: on orders below this figure £4.75 Please
remember that summer, autumn and spring orders count as separate orders
and therefore cannot be added together to avoid this charge. All
parcels must be signed for. If you are liable to be out please give us an
alternative address - e.g. work, neighbour etc.
E.U. CUSTOMERS, including Channel
Islands.
Parcels will be sent airmail postand
charged at cost. Please pay by Mastercard/Visa
or Sterling draft
How
will my order be confirmed? When you have filled in your online order and
clicked on the Submit button you will be taken to the confirmation page
which will list the items you ordered and the required number. All items
not ordered will record the word “None” against it. This confirmation
page should be printed as a record of your order.
Shortly
afterwards, we will contact you by email with your order number, dispatch
date, total value and requesting payment.
Can
I collect my order?
Prices
are calculated on orders being posted. Ordersmay be collected only if prior notice is
given and collection made between 9 a.m. and4
p.m. Monday to Friday. We allow a 10% collection discount. The Nursery
is not open atweekends or bank
holidays.
Broadleigh
Gardens is in Bishops Hull, Taunton, Somerset, UK.
Can
I order from more than one page?
Yes.
You can order from as many pages as you like. Please always give your
name, postcode and email address. We will amalgamate the appropriate
orders and send you a single confirmation. Link to confirmation of order.
Can
I add to an existing order?
You can add to an order up to the date of dispatch of the original order.
Any order received after this will count as a new order.
Can
I order from the catalogue by email?
Yes. Please send us a list of the bulbs you want by email including your
full name, address and telephone number. We will contact you within a few
days to confirm the order.
Can
I send an order as a gift?
Yes. Please fill in the order as normal. At the bottom of the order there
is a box for you to fill in the recipients Name, Address and any message.
Prices will not be included in the parcel.
What
happens if an item I order is sold out?
You will be informed of this when we confirm the order. Very occasionally
there is a crop failure and an item is not available at dispatch time. We
will then refund any money paid for that item in full.
Can
I see a picture of the item?
To the left of most of the items in the Online Ordering section of the
website is a small picture of the item. By clicking on the picture, these
will be expanded into an A5
picture. These pictures will open in a new window and are on average 80k
per image (which take 18 seconds to open on a 56.6k modem). We hope that
this helps with ordering. Click on the picture to the left as an example.
How
can I make contact?
Address: Broadleigh Gardens, Bishops Hull, Taunton,
Somerset, TA4 1AE
Telephone and ansaphone: 01823 286231
Fax: 01823 323646
Email: sales@broadleighbulbs.co.uk
