| ACKNOWLEDGEMENT
OF ORDERS. |
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Due
to the high costs involved, we regret we are
unable to acknowledge orders except where an item is unavailable or when accompanied
by a stamped addressed envelope. |
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| DISPATCH DATES. |
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Unless
we are particularly requested to meet a specific dead-line, we
dispatch 'Summer' orders starting in the last week of
August; 'Autumn' orders starting in the last week of September. Certain items are not available until October. Other items on orders containing
these will be delayed until then. If separate dispatch is required please treat
as two separate orders. Spring orders
will be dispatched starting in early Feb. until Mid April. In all cases, we dispatch in strict rotation
according to the date of receipt, and continue until all orders are dispatched:. i.e.
to
order as soon as possible after publication of the catalogue. |
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MISSING PARCELS. |
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Enquiries
regarding missing parcels must be made by the end of
each dispatch period. |
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DISPATCH CHARGE |
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This
is levied on actual value of plants dispatched
to one
address in one
parcel.
> Central UK:
£4.95 will be added to orders under £70
>
Scotland,Highlands & islands:it
depends upon weight- please
ask.
All parcels must be signed for. If
you are liable to be out please give us an alternative address - e.g., work,
neighbour etc.
> EU customers
including Channel
Island : Parcels will be sent airmail and
charged at cost according to the weight of the parcel. Please pay by
Mastercard/ Visa
or UK cheque
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| MINIMUM ORDER. |
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Although
there is no order too small for us to handle, we regret that
rising costs make it prohibitive to sell less than the minimum number printed
beside each bulb in
the catalogue, nor do we offer 5 at half the price of 10, 15 at half the
price of 30 etc. |
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METHOD OF PAYMENT.
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Payment
may be made by cheque (payable to Broadleigh Gardens),
Postal Order, cash, A.G.S. vouchers, our own Gift Tokens (we regret we cannot
accept National Garden Gift Tokens), also our own Credit Notes. Please return
Credit Note or quote the number when claiming. Mastercard/Visa/
Switch/Maestro: we can accept
payment by these
cards; please fill in the section on the order form. Orders can be telephoned
using our 24 hour Ansaphone
and quoting
account numbers and expiry date. |
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| COMPLAINTS. |
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Should
there be any cause for complaint, please write within seven days
of receipt of the package. We cannot guarantee flowering, which depends on
horticultural
conditions, but we believe that all bulbs and plants dispatched by us are
fine, healthy stock. |
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COLLECTION OF ORDERS. |
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Prices
are calculated on orders being posted. Orders may
be collected only
if prior
notice is given and collection made between 9 a.m. and 4
p.m. Monday to Friday. The
Nursery is not open at weekends
or bank holidays.
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| SUBSTITUTIONS. |
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It is really
impossible to forecast exactly what customers will wish
to buy and so ensure adequate stocks of everything. We do our best as we wish
to give absolute
satisfaction, but
we reserve the right to vary the items in Collections
at any time. Also, towards the end of the season we must reserve the right
to substitute a similar item of the same or greater value if necessary. |
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VALUE ADDED TAX. |
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This
is included at the rate of 17.5% in all prices quoted in this
catalogue. Should the rate change during its life, we reserve the right to alter
our prices. |
